During installing, choose the correct driver in the driver list.īefore you replied, I found a suggestion in previous post and tried it with no success. Follow the instruction to finish the installation. In the box "Enter a port name", type the address as the following format. Choose "Local Port" as the type of the port.Ħ. When UAC window pops up, click Continue to go on.ĥ. On Keyboard press Alt, then click File->Run as administrator->Add Printer. Click Start, click Control Panel and double click Printers.ģ. Download the printer driver from the following website. On the Computer #1, follow the steps below to install.ġ. Then, on Computer #2, download the latest driver from the folioing website and install it. Try to remove all related printer software. Open Start menu, input APPWIZ.CPL in the Search box and press ENTER to launch "Programs and Features".Ħ. Please then select Remove driver and driver package.ĥ. On the Drivers tab, select the listed printer and click the Remove button. Right-click on the blank part of the window, and choose "Run as administrator"->"Server Properties".Ĥ. Find the icons which are related to HP LaserJet 2600n, and delete them.ģ. Click the "Start" button, type PRINTER in the search box and press Enter.Ģ. Please remove the printer from both computers first.ġ. If the issue is not resolved, I suggest that you reinstall the printer on Computer #2 and Computer #1. If the issue persists, also disable the anti-virus and firewall on Computer #1, and try to print again. I suggest that you disable the anti-virus and firewall on Computer #2, Then try to print from Computer #1. Click Start, click Run, type "Services.msc" (without the quotation marks) in the open box Click Start, click Run, type "%WINDIR%\system32\spool\printers" in the open window, and delete all files in this folder.ĥ. Double-click "Printer Spooler" in the Services list.Ĥ. Click Start, click Run, type "Services.msc" (without the quotation marks) in the open box and click OK.Ģ. If the issue persists, follow the steps to reset the printer spooler on both computers with the following steps.ġ. Select the port of HP Color LaserJet 2600n, and uncheck the option "Enable bidirectional support". Right-click on the HP Color LaserJet 2600n printer, choose "Run as administrator"->"Properties".Ĥ. In the Start Search box type "printers" and press Enter.Ģ. To disable bidirectional support, please follow the steps below on Computer #2.ġ. Microsoft does not guarantee the accuracy of this third-party contact information. This contact information may change without notice. Important Note: Microsoft provides third-party contact information to help you find technical support. I welcome any suggestions that my resolve the issue.įrom HP forum, I found that a customer encounters the similar issue, the issue is resolved after the bidirectional support is disabled. I have had the printer connected and shared on both computers and had he same results. I have tried changing the setting for which computer does the spooling and if it should print after the last page is spooled or start printing immediately and it has not had any noticeable effect. I can see all of the print jobs in the queue on both computers and I never get any errors. If I try to print from Computer #1 after the queued jobs have been printed the new job will get “stuck” again. If I restart Computer #2 or restart the print spooler on it, all of the jobs that are in queue at that time print. Additional jobs from either computer are forced to sit in the queue behind the “stuck” print job. If I try print from Computer #1 the job just sits in the print queue with the status of “Printing” but the job is never actually printed. I can print from Computer #2 with no problem. I can see the printer on Computer #1 and get it to install. Computer #2 has a HP LaserJet 2600n printer attached and shared. I have 2 identical emachines desktop computers running Vista Home Premium Service Pack 1 with all the updates connected to the network with wireless cards.
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